Privacy Policy

Tektree Digital is a digital marketing and technology company providing services and software solutions to businesses across different markets.

For privacy-related questions or requests, you can contact us at:

• Email: marketing@tektreeinc.com
• Company: Tektree Digital
• Address: 1106 Drummond Plaza, Newark, Delaware, USA 19711

We only collect information that is reasonably necessary to provide our services, communicate with you, improve our website, and operate our business.

Information You Provide Directly

When you contact us, request a consultation, submit a form, request a demo, or communicate with our team, we may collect information such as:

• Name
• Business name
• Job title
• Email address
• Phone number
• Country or region
• Website or business details
• Service or product requirements
• Information included in your message
• Any other information you voluntarily provide

You don't need to provide unnecessary personal information. We ask only for information that helps us respond to your request or provide the service you've requested.

When you visit our website, certain information may be collected automatically. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location
• Pages visited
• Time spent on pages
• Referring website
• Website interactions
• Date and time of your visit

This information helps us understand how visitors use our website and improve its performance, security, and user experience.

Our website may use cookies, pixels, tags, analytics tools, and similar technologies. These technologies may help us:

• Keep the website functioning properly
• Remember preferences
• Understand website traffic
• Measure marketing campaigns
• Improve website performance
• Understand how visitors interact with our content
• Provide relevant advertising where permitted

Some cookies may be placed by third-party services that help us operate our website, analytics, advertising, or communication systems.

Where required by applicable law, we will request your consent before placing non-essential cookies or similar technologies.

You can also manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

We use personal information for legitimate business purposes, including to:

• Respond to enquiries and requests
• Provide information about our services and products
• Schedule consultations or demonstrations
• Prepare proposals and quotations
• Provide and manage our services
• Improve our website and user experience
• Understand customer requirements
• Manage customer relationships
• Process business communications
• Improve our products and services
• Monitor website performance
• Protect our website and systems
• Detect and prevent fraud, misuse, or security issues
• Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes that are unrelated to the reason it was collected unless permitted or required by applicable law.

If you choose to receive marketing communications from us, we may contact you about:

• Our services
• New products
• Industry insights
• Company updates
• Offers or promotions
• Events and webinars
• Relevant business information

You can unsubscribe from marketing communications at any time. Every marketing email will provide an option to unsubscribe or opt out.

Even if you opt out of marketing communications, we may still send important service-related or transactional communications when necessary.

We do not sell or rent your personal information.

We may share information with trusted third parties when necessary to operate our business or provide our services. These may include:

• Website and hosting providers
• Cloud service providers
• Analytics providers
• CRM and communication platforms
• Marketing and advertising platforms
• Payment or billing providers
• IT and security providers
• Professional advisors
• Legal or regulatory authorities where required

Where we use third-party service providers, we expect them to handle personal information appropriately and only for authorized purposes.

Because we work with clients and service providers across different countries, your information may be processed or stored in a country other than the country where you live.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place as required by applicable privacy laws.

Depending on the circumstances and applicable law, these safeguards may include contractual protections, recognized transfer mechanisms, or other lawful measures.

We take the security of your information seriously.

We use reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, application, or online transmission can be guaranteed to be completely secure.

If we become aware of a security incident involving your personal information, we will take appropriate steps in accordance with applicable laws and regulations.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. The retention period may depend on:

• The nature of the information
• Why we collected it
• Our relationship with you
• Legal and regulatory requirements
• Accounting and business requirements
• Dispute resolution or enforcement needs

When information is no longer required, we will take reasonable steps to securely delete or anonymize it, subject to applicable legal requirements.

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. These may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request a copy of certain information
• Opt out of certain marketing communications
• Object to certain forms of automated decision-making, where applicable

These rights may vary depending on your location and applicable law.

To exercise your rights, contact us using the details provided below.

If you are located in the European Economic Area (EEA) or United Kingdom, you may have additional rights under applicable data protection laws, including the GDPR and UK GDPR.

Where applicable, we process personal information based on lawful grounds such as:

• Your consent
• Performance of a contract
• Compliance with a legal obligation
• Our legitimate business interests
• Other lawful grounds permitted by applicable law

Where we rely on consent, you may withdraw that consent at any time.

You may also have the right to lodge a complaint with your local data protection authority.

Depending on your state of residence, U.S. privacy laws may provide additional rights regarding your personal information. These rights may include rights to:

• Know what personal information is collected
• Access personal information
• Request deletion
• Correct inaccurate information
• Opt out of certain forms of data sharing or targeted advertising
• Limit certain uses of sensitive personal information where applicable
• Receive equal treatment when exercising privacy rights

We do not sell personal information for monetary consideration.

Where applicable law gives you additional rights, we will honor those rights in accordance with the relevant requirements.

Our website may contain links to third-party websites, platforms, applications, or services.

These third parties operate independently and may have their own privacy policies.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

Our website and services are intended primarily for businesses and professional users.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe a child has provided personal information to us without appropriate consent, please contact us so we can take appropriate action.

Some of our products may collect or process information on behalf of our business customers.

In these situations, Tektree Digital may act as a service provider or data processor, while the customer may determine how and why certain personal information is processed.

The specific handling of information within a product may also be governed by the applicable:

• Service Agreement
• Terms of Use
• Data Processing Agreement
• Customer Agreement

Customers using our products are responsible for ensuring that their use of the products complies with applicable privacy and data protection laws.

We may update this Privacy Policy from time to time to reflect:

• Changes to our services
• Changes to our technology
• Changes in legal requirements
• Changes in how we process information
• Improvements to our privacy practices

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information.

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact us.

• General Email: marketing@tektreeinc.com
• Address: 1106 Drummond Plaza, Newark, Delaware, USA 19711

We're here to help. If you have a question about your personal information, simply reach out to us and our team will assist you.